Turning Point Live!

The unique and exciting partnership between Turning Point Live! and the ERT Awards returns to London’s Great Connaught Rooms on 7th October 2019.

This year’s Turning Point Live! conference, sponsored by Electrical Safety First,  promises to be an invaluable source of information on how to meet the opportunities and challenges facing the electrical retail industry

The Agenda

9:30 – 10:30 Welcome and networking breakfast

10:30 – 12:30 Turing Point Live! conference sessions
Hosted by ERT Editor, Jack Cheeseman

10:30 A snapshot of the industry

Nick Simon, Client Insight Director, Consumer Electronics at GfK, will provide an overview of the performance of the market covering TV, audio, smart tech and home appliances. He’ll also be looking at how retailers have fared in the past 12 months, and what the future might hold.

11:30 Responsibility and interoperability in electrical safety

Product safety is paramount when you’re selling electrical items and home appliances. We’ve all heard about the destruction caused when tumble dryers end up being recalled.
To explain how you can play it safe when selling to your customers, Martyn Allen, Technical Director at Electrical Safety First, will explain about the work the organisation does, with a little focus on the increasing use of smart home gadgets and what this means in the customer’s home and in your stores.

10:50 Let's get digital

In today’s modern world, there are huge opportunities to communicate with consumers in a variety of digital formats.
This panel discussion will focus on the power of the internet – from setting up and maintaining an appealing and easy-to-use website, to using digital marketing techniques to drive traffic to your site or to your store. Whether it’s Facebook or LinkedIn, Google or Yahoo, shoppers are using their mobile devices more, so retailers need to think seriously about their digital activities.

The panel:
Neil Rogers, CEO of digital marketing agency, Digital NRG
Emma Louise Smith, Director of Moxie Business Marketing
Matt Renaut, MD of Dacombes of Wimborne


11:50 Home is where the smart is

Use of smart home gadgets is on the rise; consumers are using these in nearly every room of the house, which means there are plenty of opportunities for retailers to cash-in on this booming market.
This panel of experts will discuss all the current and future tech trends that retailers should be aware of in order to create a real smart store of tomorrow.

The panel:
Adam Williams, Chief Revenue Officer at Lightwave and Director of the Smart Homes & Buildings Association
Rod Slater, Head of Smart Tech & IoT at Exertis
Alaric Wood, Technical Director at Crawley-based retailer, Avensys
Ashley Shorey-Mills, General Manager of Hughes Smart