ERT Awards Supporting Information

Training Provider Award

Samsung TVAV Training Team

The TV/AV Training Team’s approach is to excite our learners by moving away from outdated ‘Talk and Teach’ methods in favour of hands-on training that brings products and features to life using blended learning that incorporates all modern techniques – digital and face-to-face. The Team use natural language to tell stories around every-day experiences that shoppers will find easier to relate to – and reject mundane ‘Spec and Tech’. Our Trainers are encouraged to utilise a fluid coaching model and throw away ‘death by Power point’. 

– Please see attached PDF document